Privacy Policy

1. Introduction

Dudley Funeral Home (“we,” “our,” or “us”) values your privacy. This Privacy Policy describes how we collect, use, disclose and protect your personal information when you visit our website, use our services, or communicate with us. By using our website or services, you agree to the terms of this Privacy Policy.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Contact Information: name, mailing address, email address, and phone number
• Arrangement Information: details related to funeral, cremation or memorial services
• Obituary Information: names, dates, photos, and other content you provide
• Pre-Planning Information: details you choose to share for future arrangements
• Communications: information you provide when contacting us, requesting information, or signing our guest book
• Website Usage Information: data collected through cookies and similar technologies (see below)

3. How We Use Information

We use the information we collect to:

• Provide and manage our funeral, cremation, and memorial services
• Create and publish obituaries (with your permission)
• Respond to your inquiries and provide customer support
• Process pre-planning arrangements
• Improve our website, and communication with families
• Comply with legal and regulatory requirements

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share information only in the following circumstances:

• With trusted service providers who assist us in operating our website and providing our services
• When required by law or to comply with legal processes
• To protect the rights, safety, and security of our families, staff, and the public
• With your consent

5. Cookies & Tracking

Our website may use cookies and similar technologies to help the site work properly, understand how visitors use it, and improve your experience. Cookies are small files stored on your device. You can set your browser to refuse cookies or to alert you when they are used, although some parts of the website may not work as intended if you do.

6. Data Security

We use reasonable administrative, technical and physical safeguards designed to protect your personal information from unauthorized access, loss, misuse or disclosure. No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security.

7. Your Choices

You may contact us at any time to:

• Ask what personal information we hold about you
• Request corrections to your information
• Ask us to stop using your information to contact you
• Request removal of content you provided for publication, such as a guest book entry, where we are able to do so

8. Third-Party Links

Our website may contain links to third-party websites or services, such as florists, cemeteries or social media platforms. We do not control these sites and are not responsible for their privacy practices. We encourage you to review the privacy policy of any site you visit.

9. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to remove it.

10. Updates to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page. Your continued use of our website after changes are posted means you accept the updated policy.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: